AI-Powered Support
Resolve Support Tickets
Before Your Team Wakes Up
Resollo reads your knowledge base, understands customer questions, and sends accurate responses in seconds. Not hours.
3sAvg Response Time
85%Auto-Resolution Rate
24/7Always On
Everything You Need
🧠
AI Resolution Engine
Extracts keywords from tickets, matches against your knowledge base, generates accurate responses with confidence scores.
📧
Multi-Provider Webhooks
Works with Polsia, SendGrid, Mailgun, or any JSON webhook. Plug into your existing email stack.
📚
Smart Knowledge Base
Upload your docs, FAQs, and articles. Auto-chunked and keyword-indexed for fast matching.
⚙️
Configurable Thresholds
Set your confidence threshold. High confidence = auto-reply. Low confidence = escalate to humans.
📊
Analytics Dashboard
Track resolution rates, confidence scores, escalation patterns. Know exactly how your support is performing.
🧪
Test Before Going Live
Send test tickets and see AI responses before enabling auto-reply. Fine-tune until you're confident.
How It Works
1
Customer Sends Email
Support email arrives via webhook from your email provider
2
AI Analyzes Ticket
Keywords extracted, matched against your knowledge base chunks
3
Response Generated
AI crafts a professional response with a confidence score
4
Auto-Reply or Escalate
High confidence? Auto-sent. Low confidence? Queued for human review.
Simple Pricing
Free
$0/mo
- 100 tickets/month
- Basic AI responses
- 5 KB articles
- Email support
Most Popular
Pro
$49/mo
- Unlimited tickets
- Advanced AI accuracy
- Unlimited KB articles
- Analytics dashboard
- Priority support
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SLA guarantees
- Custom integrations